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Frequently asked questions
Here are the answers to frequently asked questions:
- Do you ship to Europe? Yes, EU shipping costs £9.99
- Do you offer free shipping? Yes, for order over £15 in the UK we ship via Royal Mail for free.
- How long will my order take to arrive? With free shipping in the UK 4-6 days. If you are in Europe, then around 7 to 10 days. In the US and Canada it will take roughly 10-12 days.
- What about returns? We stand by all of the products we sell in the London Cyclist eShop. If you are not satisfied then the product can be returned to us within 30 days of purchase for a refund or replacement. Just return the product to us in its original packaging and condition.