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Frequently asked questions
Here are the answers to frequently asked questions:
- Do you ship to Europe? Yes, EU shipping costs £7.99
- Do you offer free shipping? Yes, in the UK we ship via Royal Mail second class which we offer for free.
- How long will my order take to arrive? With free shipping 5-7 days. If you pay for recorded delivery then 3-4 days. If you are in Europe then around 7 to 10 days.
- What about returns? We stand by all of the products we sell in the London Cyclist eShop. If you are not satisfied then the product can be returned to us within 30 days of purchase for a refund or replacement. As long as the product is in its original packaging and condition.